Shipping and Refund Policy

Welcome to CosmedKart! We are committed to providing a seamless and satisfying shipping experience. Please review our Shipping and Refund Policy to understand how we manage your purchases and refunds.

1. Shipping Policy

Order Placement

  • Orders can be placed online through our website: https://cosmedkart.in.

  • All orders are subject to availability and confirmation.

  • You will receive an order confirmation email upon successful purchase.

Pricing and Payment

  • All prices listed on the website are in INR (₹) and inclusive of applicable taxes unless stated otherwise.

  • We accept secure payments via major credit/debit cards, UPI, net banking, and digital wallets.

  • CosmedKart reserves the right to update pricing or discontinue products at any time without notice.

Shipping & Delivery

  • We deliver across India using reliable courier services.

  • Orders are typically dispatched within 1–3 business days of confirmation.

  • Standard delivery takes 3–7 business days, depending on your location.

  • You will receive a tracking ID once your order is shipped.

2. Refund & Return Policy

Returns

Due to the nature of our products (personal care and cosmetics), we follow a strict no-return policy, except under the following conditions:

  • In case of defective and damage product you can return the product with in 3-4working days after receiving the order

To request a return under these exceptions:

  • Email us at support@cosmedkart.in within 48 hours of receiving the order.

  • Include your order number, a brief description of the issue, and clear photos of the product/packaging.

Refunds

  • Once your return request is approved, we will credited your refund within 7 business days.

  • Refunds will be credited to your original mode of payment.

  • For prepaid orders, partial refunds (in case of missing/damaged items) will also be initiated to the original payment source.

Non-Refundable/Non-Returnable Items

  • Opened or used products.

  • Products without original packaging or tampered seals.

  • Items purchased under clearance, sale, or promotional offers.

3. Cancellation Policy

  • Orders can be cancelled before dispatch. Contact our customer service at support@cosmedkart.in or call us immediately.

  • Once dispatched, the order cannot be cancelled.

  • In case of successful cancellation, the refund will be processed within 5–7 business days.

4. Contact Us

If you have any questions about our Shopping or Refund Policy, please reach out to us:

Email: support@cosmedkart.in
Phone: +91-9530515011
Website: https://cosmedkart.in

CosmedKart reserves the right to modify this policy at any time without prior notice. We encourage customers to review this page regularly for updates.